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The HighLevel Release Radar (December 1st - December 5th 2025)

HighLevel weekly Release Radar recap covering Agent Studio, chat widgets, social planner, conversations, calendars, desktop app, prospecting, forms, Voice AI, QR codes, blog builder fixes and upcoming platform changes.

TLDR

This week’s HighLevel Release Radar covered a wide range of platform improvements, from AI agent building and chat widgets to calendars, conversations, social posting and core UX cleanup. Below is a clean breakdown of what shipped, why it matters and where to find it.

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Agent Studio

Advanced JSON Variable Support

Agent Studio now supports advanced JSON variables. This allows data to be passed between agents, reused across workflows and connected to front-end experiences. This unlocks more complex AI agent logic without brittle workarounds.

Best fit use cases:

  • Multi-agent orchestration
  • Structured data handoff
  • Advanced automation logic

Chat Widget

Messenger, Instagram and Voice AI Support

The web chat widget now supports:

  • Facebook Messenger
  • Instagram DMs
  • Voice AI

You can run these individually or inside the all-in-one chat widget where visitors choose how they want to start a conversation. This is especially useful for creator-first brands and businesses that avoid SMS or A2P overhead.


Social Planner

LinkedIn Comment Management

Social Planner now supports inline LinkedIn comment management alongside Facebook and Instagram. This reduces platform switching and keeps engagement workflows centralized.

Template Library Improvements

Social templates received UI, organization and resolution upgrades. The template library is easier to manage, looks cleaner and offers more flexibility for agencies managing multiple accounts.


Conversations

Web Chat Label Consistency

Live chat and web chat sources are now clearly labeled inside conversations, removing previous ambiguity around message origin.

SLA Support Including TikTok

SLA timers can now be applied to TikTok conversations. Teams can define response windows, track elapsed time visually and surface overdue replies directly in the UI. Available via Labs with broader rollout coming.

AI-Powered Message Scheduling

One-off messages in conversations can now be scheduled using AI. The system determines the best send time based on engagement patterns, similar to AI scheduling in campaigns.


Calendars

Improved Tooltips in Event Settings

Calendar settings now include detailed tooltips explaining behavior and outcomes. This reduces setup errors in one of the platform’s most complex areas.

Expanded Service Appointment Editing

Unpaid service appointments can now be fully edited, including services, duration, variations and coupons. This allows real-time changes during customer calls.

Smart Alerts for Missing Locations

If a calendar event is missing a location or meeting link, the system now alerts you before it becomes a problem.

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Desktop App

Windows App Release

The HighLevel desktop app is now available for Windows in addition to Mac. The native app removes browser overhead and improves focus and performance, similar to tools like Figma or ClickUp.


Prospecting Tool

Free Tier Inside Agency Sub-Accounts

Agency-designated sub-accounts now include a free tier of the prospecting tool. This reduces the need to jump back to the agency level for prospecting workflows.


Launchpad

Launchpad 2.0 for Existing Accounts

The redesigned Launchpad experience is now available for existing accounts. It includes 21 guided setup steps with white-labeled videos. This feature is currently available via Labs.


Collab

Courses and Communities UI Updates

Collab now showcases items added to courses and communities with a more modern UI, improving presentation and discoverability inside the ecosystem.


Forms, Surveys and Quizzes

Builder and Editing Improvements

Key updates include:

  • Cursor support in score editors
  • Improved drag-and-drop stability
  • Better calculation handling
  • Auto-selection of single-product checkouts

Forms continue to replace third-party tools with native performance and tighter CRM integration.


Voice AI

Outbound Web Call Testing

Outbound Voice AI can now be tested via web calls that do not require a phone number. This is limited to compliant accounts and applies to outbound testing only.


QR Code Builder

Logo Padding Removal

Logos placed in QR codes now use the full available space without forced padding. This applies to new QR codes going forward, with more formats and designs planned.

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Blog Builder

Editor and Import Enhancements

Updates include:

  • Better CSV import error reporting
  • Line spacing fixes
  • Auto-generated slugs
  • Improved author and category controls

TikTok Improvements

Several backend upgrades shipped, including smarter contact merging, real-time notifications, improved workflow automation and stronger error handling.