Mental health clinics

TLDR
Route urgent intakes, remind clients on tight windows, keep calls moving with text back, and backfill cancellations from waitlists.

What does HighLevel offer as simplifying tools and services for Mental health clinics?

Intake and triage forms, urgent routing rules

Flag risk, route by specialty, and prioritize quickly. Keep all context on the contact for continuity.
Intake with HighLevel CRM.

Telehealth appointment reminders via SMS and email

Use tighter reminder windows to cut no shows. Offer one click rescheduling to keep the slot filled.
Sync via Calendar + Google.

Missed call text back, call recording for admin lines

Capture conversations that would otherwise be lost. Review calls for service quality and training.
Use Unified Conversations and Voice, AI Agents.

Waitlist management with smart lists

Auto notify the waitlist when cancellations occur. Track response time and fill rate.
Manage in HighLevel CRM.

HIPAA add on available

Enable HIPAA at the agency level when handling PHI, with BAA.
See HighLevel Agency Features.

Part of the GoHighLevel Industry Library
See the complete library of snapshots, workflows, and playbooks:
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