How Tire Shops Use GoHighLevel to Automate Appointments, Seasonal Campaigns and Customer Retention
Running a tire shop means juggling appointment slots, peak season rush, and follow-ups that often fall through the cracks. If you're still relying on phone calls, sticky notes and one-time coupons, you're missing serious revenue.
GoHighLevel’s Tire Shop CRM Playbook gives you a full automation system tailored to automotive retail. This isn’t just for big garages—it’s built for solo shops, multi-location dealers, and anyone offering tire installation, rotation, or seasonal changes.
TL;DR Tire Shop CRM SOP
Stage | Task | GoHighLevel Automation |
---|---|---|
Lead | Online tire inquiry | Contact tagged, instant follow-up |
Booking | Service booked online | Confirmation + calendar sync |
Service Reminder | Seasonal change due | SMS + email campaign sent |
Post-Visit | Job marked completed | Review request auto-sent |
Retention | 6-month follow-up | Rebooking offer + loyalty message |
1. Capture and Respond to Tire Leads Instantly
The snapshot includes landing pages and web forms for:
- Winter tire quotes
- Tire changeover requests
- Seasonal promos
Each submission triggers a workflow that:
- Creates a contact in your CRM
- Tags it based on service type
- Sends an instant SMS: “Thanks! Want to book now?”
This beats waiting 24+ hours to reply—and captures hot leads while they’re active.
2. Let Customers Book Tire Services Online
GoHighLevel gives you a customizable calendar booking link. You can:
- Set open hours by day
- Add service types (change, rotation, new install)
- Limit time slots by crew size
When a booking is made:
- The client gets a confirmation SMS and email
- You get notified and it’s added to the CRM
- No-show protection with 24h and 1h reminders
One shop reported 35% fewer no-shows after enabling GHL calendar automation.
3. Run Timed Seasonal Campaigns Automatically
Tire season is predictable. That’s why GoHighLevel’s campaign scheduler lets you pre-build:
- Spring tire swap messages (April)
- Winter install reminders (October)
- Black Friday offers (November)
- Summer tire promos (June)
These campaigns pull from your CRM contact list—segmented by tags like Winter Tires
, Last Visit: Oct
, or Unbooked This Season
.
Example SMS:
“Hey Alex! Time to swap your tires for winter? Book online now and get $10 off.”
You can even A/B test which message gets better response.
4. Automate Post-Service Follow-Ups and Reviews
Mark a job as “Complete” and GoHighLevel triggers:
- A thank-you email
- A review request with your Google link
- An optional referral bonus: “Send a friend, get $20 credit”
Why it matters: consistent reviews build trust. Most tire shops rely on 3rd-party review sites, but never ask directly. GHL fixes that with a timed, personal touch.
5. Build Long-Term Retention with Smart CRM Triggers
Set follow-up reminders based on last visit. GoHighLevel can automatically:
- Email clients 6 months after their tire change: “Time to rotate?”
- Text 10 months after install: “Still loving your tires? Need inspection?”
- Offer VIP deals to returning clients tagged as “Repeat Buyer”
You keep past customers engaged—and make it easy to book again.
Case Study: Independent Tire Shop Adds $12K in 60 Days
Shop: 2-bay tire service garage in Manitoba
Problem: No CRM, phone-only scheduling, zero review strategy
Solution: Installed GoHighLevel with Tire Shop Playbook
Results:
- 90+ bookings in first 6 weeks via online calendar
- 45 Google reviews collected in 30 days
- $12K added revenue from rebooked clients via SMS campaigns
“We used to guess who needed a reminder. Now the system handles it. Phones ring less and revenue’s up.”
FAQ: Tire Shop CRM + GoHighLevel
Q: Can I limit how many bookings per hour/day?
Yes. You can set capacity rules by time slot, day, or service type.
Q: Can I track tire inventory?
While GHL doesn’t do full inventory, you can set up internal forms + tags to track stock and assign products to bookings.
Q: Can I use this for general auto repair too?
Yes. Many auto repair shops use GHL’s mechanic snapshot. You can also customize the pipeline to handle diagnostics, inspections, or full repair work.
Q: Can I send seasonal campaigns to past clients only?
Yes. Just filter contacts by tags like Winter Install
or Last Service: Fall
and apply smart lists for accurate targeting.
Start Automating Your Tire Shop Now
Here’s what you get with the GoHighLevel Tire Shop Playbook:
✅ Lead forms + offer funnel
✅ Online appointment calendar
✅ Review & referral request system
✅ Pre-built seasonal campaigns
✅ Smart follow-up automations
👉 Start your free trial with the Tire Shop Playbook and automate the parts of your business that don’t make money—but cost you time.