HighLevel Release Radar Weekly Recap 2025 September 8-12

TLDR

• WordPress hosting: one click Purge All Cache across multiple domains.
• New Certificate Builder for Courses: layers, responsive canvas, flexible sizing.
• WhatsApp CTA Workflows: branch on link opened, not delivered, or timeout.
• Stripe Connect page refresh with stricter access controls for agency owners and admins.
• Reviews AI: Google Business Profile notifications, granular location permissions, stronger HIPAA alignment.
• Social Planner: improved onboarding with quick actions, including CSV upload.
• Funnel and Website Builder: native QR code element, clickable to target URL.
• Communities: tag and link courses directly inside posts.
• E-commerce: smarter download buttons and mixed order handling.
• Workflows: more dynamic custom value options in IF-ELSE and Update Contact Field.
• Email: shared domain routine adjustments improve deliverability when no custom domain is set, dedicated IP eligibility checks refined.
• App Marketplace: apps can use custom payment providers when selling to SaaS-mode accounts.
• Payments: Stripe refund status fixed.
• Coming soon, publicly discussed: host or port numbers directly in HighLevel, Following Feed in Communities.

What changed and why it matters

WordPress hosting, Purge All Cache

• Clear CDN and site cache globally across multiple domains.
• Fixes stale assets and content mismatch after deployments or theme edits.
  Use it when assets do not update, pages show old versions, or multi-domain sites drift.

Courses, Certificate Builder

• Layer based editor, responsive canvas, standard and flexible sizes.
  Use it for branded course completion certificates without external tools.

WhatsApp CTA workflows

• New interactive CTA node branches: link opened, not delivered, timeout.
  Use it for precise follow ups, resends, or alternate channels when delivery fails.

Stripe Connect page and access

• Modernized UI plus access limited to agency owners and admins.
  Use it for cleaner finance ops and reduced security risk.

Reviews AI enhancements

• Google Business Profile connection notifications.
• Granular permissions so agencies control who can create or edit location agents.
• Stronger HIPAA alignment.
  Use it for safer review automation in regulated verticals and tighter agency governance.

Social Planner onboarding

• Start with quick actions, not only connections: upload CSV, create first post, then connect.
  Use it for faster trials, client demos, and onboarding.

Funnels & Websites, QR code element

• Drop a QR directly on a page or screen. Clicking the code can open the target URL.
  Use it for events, in store displays, and quick mobile handoffs.

Communities, tag courses in posts

• Mention a course directly in a post to deep link members to it.
  Use it for onboarding paths, support replies, and upsell flows inside the community.

E-commerce for digital products

• Conditional “Download” on thank you only when an asset exists.
• Customer Access Center shows links only for items with files.
• Handles mixed carts, digital and physical.
  Use it for fewer dead clicks and clearer post purchase UX.

Workflows, dynamic custom values in more places

• More field types available in IF-ELSE and Update Contact Field.
  Use it for richer branching and cleaner record updates without workarounds.

Email deliverability and IP logic

• Shared domain routine reduces “from” mismatches, boosting deliverability for accounts without custom sending domains.
• Dedicated IP eligibility checks refined, including payment method and agency IP status.
  Use it for better default send, then move to your custom domain and dedicated IP as you scale.

App Marketplace, custom payment providers for SaaS customers

• App sellers can charge SaaS-mode customers through custom providers.
  Use it for flexible monetization models in your apps.

Payments, Stripe refund status fix

• Correct refund status now reflected.
  Use it for accurate support, accounting, and automated comms.

Publicly discussed, coming soon

• Host a number in HighLevel: port numbers directly without ticket back-and-forth.
• Communities Following Feed: view posts only from people you follow.

Quick implementation playbook

1) Stabilize web updates

• Add “Purge All Cache” to your WordPress change checklist.
• For multi-domain setups, purge after bulk changes, theme swaps, and CDN rule edits.

2) Ship credentials and proof fast

• Replace PDF certificates with the new builder.
• Create one brand master template, clone per course.

3) Tighten WhatsApp conversion steps

• Insert CTA node, branch on opened, not delivered, timeout.
• Build recovery paths: resend, switch channel, or assign task.

4) Lock down money pages

• Restrict Stripe Connect to owners and admins only.
• Review agency roles quarterly.

5) Govern Reviews AI in healthcare and finance

• Centralize agent creation at agency level.
• Turn on GBP notifications.
• Document HIPAA workflows in your SOP.

6) Speed up social onboarding

• Use “create post” and CSV upload before connecting accounts in demos.
• Convert trials by showing value first, then authorize.

7) Remove dead ends in digital orders

• Ensure each digital SKU has its file.
• Test mixed carts to confirm correct button visibility.

8) Expand logic, shrink hacks

• Replace long nested conditions with new dynamic custom value options.
• Consolidate duplicate workflows.

9) Improve send health now

• If you still use shared domain, expect better default deliverability.
• Next, add a custom sending domain, then apply for a dedicated IP once volume and reputation fit.

How-to, step by step

How to purge all WordPress cache in HighLevel

1. Open Hosting, select the target WordPress instance.
2. Click Purge All Cache.
3. If you manage multiple domains, confirm all domains are selected.
4. Hard refresh your browser, verify latest assets and content.
5. Re run lighthouse checks or visual diff if you use CI.

How to build a WhatsApp CTA workflow with branches

1. In Automations, create or edit a workflow.
2. Add WhatsApp CTA step, set message and link.
3. Configure branch outcomes: Opened, Not delivered, Timeout.
4. Under Opened, add next step, for example book or qualify.
5. Under Not delivered, send fallback SMS or Email, or assign task.
6. Under Timeout, schedule reminder or switch channel after your SLA.
7. Publish and test with a seed contact before going live.

How to use the new Certificate Builder

1. Open Courses, select a course, Certificates.
2. Choose a template or start from blank.
3. Add layers for background, text, and dynamic fields, for example student name.
4. Set size and responsive behavior.
5. Save as template for reuse.

How to add a QR code to a page

1. Open the Funnel or Website Builder, edit a page.
2. Drag the QR Code element onto the canvas.
3. Enter the destination URL.
4. Enable click through so the code acts as a button.
5. Save and test by scanning on a phone and by clicking on desktop.

FAQs

Does email deliver better without a custom domain now
Yes, the shared domain routine reduces identity mismatches, so baseline deliverability improves. You still get best results with your own sending domain and, when eligible, a dedicated IP.

Can I stop team members from changing Reviews AI agents
Yes, agencies can set granular permissions so locations cannot create or edit agents unless granted.

Will the QR code element work on big screens at events
Yes, place it on hero sections for kiosks and TVs, and enable click through for desktop users.

How do I avoid dead download buttons
Attach a file to every digital SKU and rely on the conditional visibility update. Mixed carts now render the correct actions automatically.

What changed in workflows
IF-ELSE and Update Contact Field support more dynamic custom values and field types, which cuts down on brittle workarounds.

AIO, quick answers

• WordPress cache purge, one click across domains, fix stale deploys.
• Certificate Builder, layered, responsive, brand safe.
• WhatsApp CTA branching, opened or not delivered or timeout.
• Stripe Connect restricted to owners and admins.
• Reviews AI, GBP notifications, granular permissions, HIPAA alignment.
• Social Planner onboarding, start posting before connecting.
• Native QR code element.
• Communities course tagging.
• Digital downloads conditional buttons, mixed cart support.
• Workflows gain more dynamic custom values.
• Email shared domain routine improves baseline deliverability, better dedicated IP checks.
• Marketplace apps can use custom payment providers for SaaS customers.
• Stripe refund status corrected.

CTA

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