🚀 HighLevel Release Radar – Key Updates: AI, Bots, Permissions & More (Late July 2025)
Get the latest GoHighLevel updates: smarter AI bots, drag-and-drop chat forms, branded domain links, onboarding in PiP mode, and deeper community features. This Release Radar packs in power for agencies, coaches, and SaaS resellers looking to automate better.
TL;DR:
This week’s HighLevel Release Radar shows continued momentum in AI, usability, and community features—from Conversation AI enhancements and chatbot form builders to brand domain support and onboarding upgrades. Here's what matters most.
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🧠 Conversation AI: Smarter Data Capture
- Up to 20 customizable fields per chat session (name, phone, plus custom fields). Great for lead qualifiers and richer contact profiles.
- Supports both native and custom fields, enabling more detailed, context-aware AI conversations.
- Note: currently available in chat AI, not voice AI.
✅ Ideal for advanced form-based lead intake systems.
🧩 Form-Based Chatbots: Drag‑and‑Drop Customization
- The form-based bot builder now supports custom values within each question—no prompt-engineering skills required.
- Set your own logic and reorder questions visually for conversational flow.
🤖 Makes building lead-qualification flows easier than ever.
🔒 Permissions Control: AI Bot Access Levels
- Admins can now manage who can view or manage AI bots, including prompts and configurations.
- Great for agencies or teams where you want to restrict access to just the configuration hub.
🎯 Helps enforce consistency and prevent accidental bot changes.
🌐 Brand-Focused Updates
- Branded domains now apply to file sharing links in Conversations and client files.
- Means your outgoing downloads or documents reflect your domain, not a generic HighLevel URL.
Swipe left on embarrassing staging URLs—this is story continuity.
🎥 Onboarding: PiP Mode Added
- Launchpad checklists now support Picture-in-Picture video mode during onboarding.
- Users can follow tutorial videos in a floating mini window while working in the app.
🎓 Reduces tab-flipping and onboarding friction.
📄 Documents & Contracts: Better Formatting, More Languages
- PDF fields now respect page breaks, resolving layout glitches across multi-page docs.
- Expanded interface language support (German, Portuguese and more) throughout Contracts.
- Invoice redirection is now up to 9× faster—instant load instead of a spinner.
⏱ Nice backend work, obvious UX gains.
🧑🤝🧑 Kollab & Courses: More Power for Communities
- Centralized community dashboards for admin-level view and control.
- Courses now support CSV export of assessment result data using filters.
Essential for course creators and community-centric agencies.
✏️ Social Planner Enhancements
- Thumbnail selectors on hover allow customizing media previews per network.
- Instagram Reels optimized sizing, but note Meta now limits file size to 300 MB (no more 4K uploads).
Helps surface-perfect posts without format headaches.
💬 Chat Widget & Client Portal Integration
- Chat widget now handles offline detection (auto-reconnect alerts instead of broken frames).
- Supports dedicated widgets within client portals, letting you run separate chat areas for communities or clients.
Better reliability and segmentation for chat deployment.
📧 Portal Email Customization
- You can now customize system emails in the client portal directly.
- Adjustable defaults: welcome messages, reset links, contract reminders.
Agency branding and tone matters.
📊 Ads, Voice, API & Notifications
- Google Ads now support multiple ad-sets per campaign natively in HighLevel (matching Facebook’s capability).
- Desk phone IVR routing: set up press-1/2 voice routing workflows.
- WhatsApp support for internal notifications: trigger team alerts via WhatsApp.
- Media API updates allow advanced folder management, searching, moving and developer scripts.
These checks all fall under "nerd core" but unlock powerful workflows.
🔭 Coming Soon & Beta Features to Watch
- Outbound Voice AI beta: ability to trigger calls via workflows with carrier compliance and cap. Interested? Check the official Facebook group.
- Community live streaming (mobile + desktop) launching soon. Now you’ll stream inside HighLevel, not just Facebook/YouTube.
- Community “digest emails” are in design, to surface group highlights to members who haven’t logged in.
- RTL / live streaming keyboard support is on the roadmap too.
👀 Keep your eyes peeled for those green “beta invites.”
✅ Summary Snapshot
| Area | What's New | Why It Matters |
|---|---|---|
| Conversation AI | Up to 20 contact fields, custom values | More precise data capture & automation |
| Permissions | Bot access control | Prevent configuration chaos |
| Branding | Branded domains across file links | Consistent professionalism |
| Onboarding | PiP mode tutorial videos | Faster, smoother client onboarding |
| Documents & Contracts | Page-break and language support, x9 redirects | Clean formatting, international support |
| Kollab & Courses | Dashboards + CSV exports | Better course/com owner workflows |
| Social Planner | Thumbnail editing, Insta size limits | More polished posting experience |
| Client Portal / Chat | Widget reliability + segmentation | More control and reliability |
| Voice/Ads/API | IVR routing, WhatsApp alerts, bulk media operations | Enterprise & team features |
| Upcoming Beta Features | Voice AI outbound, live stream, digests | Next-gen automation & community growth |
🧠 Best Practices
- Try AI Conversation custom fields if you’re qualifying leads automatically via chat.
- Use branded domains to maintain consistency when links are shared via chat or invoices.
- Enable bot permissions control if you have multiple team members using AI.
- Test PiP onboarding to improve client conversion to “getting started.”
- Watch Facebook group for access to outbound voice AI beta opportunities.
This week’s Release Radar is built from the transcript and reflects real-time changes in the platform. For more info, check within your HighLevel account or community boards.