HighLevel Release Radar: 19 Major Platform Updates and Features Released This Week

Published: September 5, 2025

HighLevel continues to expand its all-in-one marketing platform with 19 significant updates released this week, covering everything from email system enhancements to new integrations and upcoming WhatsApp calling capabilities.

TL;DR

This week's HighLevel updates include major email system improvements, WhatsApp integration enhancements, new Xero accounting integration, funnel builder upgrades with gradient backgrounds and blur effects, domain transfer capabilities, and enhanced form functionality. Notable upcoming features include WhatsApp calling directly in the CRM and improved course checkout experiences.

Email System and Communication Updates

Domain Configuration for Calendar Emails

HighLevel now supports dedicated subdomains for calendar email communications. This feature allows agencies to segment their email sending reputation by creating specific subdomains for appointment reminders and calendar invitations, improving overall deliverability rates.

Automated SMTP Approvals

The platform has streamlined SMTP server approval processes, eliminating manual support interventions. This enhancement reduces friction, increases transparency, and strengthens security for agencies using custom SMTP credentials.

Mailchimp Template Importer Enhancement

The email builder now features an advanced Mailchimp template importer that converts imported templates into native HighLevel email builder elements, enabling full drag-and-drop editing capabilities rather than code-based modifications.

WhatsApp Integration Enhancements

Meta Partner-Led Business Verification

HighLevel has integrated Meta's partner-led business verification system, reducing verification time by up to 40%. This streamlined process eliminates external verification steps and provides automated submissions through Meta's API.

AI-Powered Message Template Creation

Users can now generate compliant, on-brand WhatsApp message templates using artificial intelligence. This feature increases approval rates and reduces the back-and-forth process with Meta's template approval system.

Platform Feature Improvements

Conversations Module Updates

• Channel Persistence: The system now remembers users' last active communication channel
• Internal Comment Autosave: Draft comments are automatically saved to prevent data loss

Voice AI Translation

Voice AI agents now automatically translate initial greeting messages when language settings are changed, ensuring consistent user experiences across different languages.

WordPress Hosting

A new comprehensive setup guide provides step-by-step instructions for WordPress hosting configuration, particularly beneficial for SaaS mode implementations.

Listings and Business Profile Management

Google Business Profile and Facebook Integration

Uberall-powered listings now support direct integration with Google Business Profile and Facebook pages, enabling centralized business information management.

Enhanced Contact Fields

New WhatsApp and phone number fields automatically generate clickable contact options on Google Business Profiles, improving customer engagement opportunities.

E-commerce and Course Enhancements

Product Management Improvements

Enhanced visibility for product prices and variants includes improved UI display, quick edit options, and delete functionality directly from list views.

Kajabi Course Importer

The course importer now preserves drip sequence settings and includes admin mode functionality with preview toggles and administrative task buttons.

Development and Technical Updates

Content Library Access in Documents

Document and contract creation now includes direct access to the content library, allowing users to insert pre-saved template sections without leaving the editor.

Domain Transfer Capabilities

HighLevel now supports domain transfers in addition to domain purchases, providing enterprise-level domain management through Cloudflare infrastructure with DDoS protection.

Form Validation Enhancement

Forms, surveys, and quizzes now automatically scroll to mandatory fields that haven't been completed, improving user experience and form completion rates.

Major Integration: Xero Accounting

The highly requested Xero accounting software integration is now live, providing native connectivity for Australian and New Zealand markets. This integration underwent extensive testing to meet Xero's requirements and compliance standards.

Payment System Precision

Tax rate calculations now support four decimal precision while displaying two decimals, ensuring accurate financial calculations for complex tax scenarios.

Funnel and Website Builder Upgrades

Visual Design Enhancements

• Gradient Backgrounds: Multiple stop-point gradient support with brand color integration
• Blur Effects: Glass morphism and Apple-style blur effects for enhanced visual design
• Enhanced Form Creation: Users can now create forms directly within the builder without leaving the interface

Template Library Redesign

The template library features improved UI with larger thumbnails, enhanced previews, and easier navigation between favorites, shared templates, and industry-specific options.

Compliance and System Improvements

SMS Compliance Automation

The phone system now automatically adds opt-out information and sender details to messages for regulatory compliance, with smart scheduling that piggybacks on existing messages rather than sending standalone compliance messages.

Email Delivery Optimization

Shared domain email infrastructure has been refactored for new agencies, resulting in improved delivery rates, open rates, and click-through rates across the platform.

Enhanced Localization

Forms, surveys, and quizzes now include complete localization support, standardizing experiences based on user locality and account settings.

Performance and User Experience

Page Preview Optimization

Funnel and website page preview thumbnails have been enhanced with improved caching, faster load times, and reduced CPU usage, resolving previous spinning preview issues.

Upcoming Features

WhatsApp Calling Integration

Soon-to-be-released functionality will enable WhatsApp voice calls directly from the HighLevel CRM on both desktop and mobile platforms, centralizing all communication channels.

Course Checkout Experience Redesign

An improved checkout experience for courses is in development, providing a balanced approach between full funnel flexibility and simplified, professional-looking checkout processes.

Event Announcement

HighLevel's flagship annual event, Level Up, is scheduled for October 2025. The event has moved to a larger venue due to increased demand and is currently 85-90% sold out.

FAQ

Q: How does the new Mailchimp importer differ from the previous version? A: The enhanced importer now converts Mailchimp templates into native HighLevel builder elements, allowing full drag-and-drop editing rather than requiring code modifications.

Q: What is the benefit of domain configuration for calendar emails? A: This feature allows you to use dedicated subdomains for calendar communications, protecting your main domain's reputation and improving deliverability for appointment-related emails.

Q: How much faster is the new WhatsApp verification process? A: The Meta partner-led business verification integration reduces verification time by up to 40% compared to the previous manual process.

Q: Can I transfer existing domains to HighLevel? A: Yes, HighLevel now supports domain transfers in addition to new domain purchases, all managed through Cloudflare's enterprise infrastructure.

Q: Is the Xero integration available globally? A: The Xero integration is particularly beneficial for Australian and New Zealand markets, where Xero is widely used for accounting purposes.

Q: When will WhatsApp calling be available? A: WhatsApp calling directly in the CRM is listed as "coming soon" but no specific release date was provided in this update.

Q: How does the new form validation work? A: When users miss mandatory fields, the system automatically scrolls to the incomplete field and highlights it, improving form completion rates.

Q: What are gradient backgrounds and blur effects used for? A: These design features enable glass morphism and modern visual effects, particularly useful for creating readable text overlays on background images without requiring CSS coding.

Conclusion: Your Next Steps

This week's updates represent one of HighLevel's most significant feature releases, touching nearly every aspect of the platform. The focus on compliance, international expansion, and workflow optimization signals the platform's maturation and growing enterprise readiness.

Immediate Action Items:

1. This Week: Set up email domain segmentation and initiate WhatsApp verification
2. This Month: Audit your current tool stack and identify consolidation opportunities
3. Next Quarter: Evaluate international market opportunities with the enhanced localization features

Long-term Strategic Positioning:

HighLevel is positioning itself as the definitive all-in-one platform for marketing agencies and small businesses. These updates reduce the need for external tools while improving core functionality. Agencies should consider this an opportunity to simplify their tech stack, improve margins, and offer more comprehensive services to clients.

The upcoming WhatsApp calling feature and enhanced course checkout experience suggest HighLevel is serious about competing with specialized platforms in their respective niches. For businesses currently using multiple tools, the ROI case for consolidation has never been stronger.

Stay ahead of the competition by implementing these features strategically. Follow HighLevel's weekly Release Radar series for the latest updates, and consider attending the Level Up conference for hands-on training and networking opportunities. Remember: in the rapidly evolving marketing technology landscape, early adoption of powerful features like these can provide significant competitive advantages.