GoHighLevel Triggers: Automate Actions When Conditions Are Met
Use GoHighLevel Triggers to set up simple "if-this-then-that" automations. When a form is filled, a tag is added, or an appointment is booked, you can launch emails, SMS, workflows, or update contacts—instantly and hands-free.
⚙️ What Are GoHighLevel Triggers?
Triggers are the simplest form of automation logic inside GoHighLevel. They monitor your account 24/7 for specific events—like when someone submits a form, gets a tag, or misses an appointment.
When that event happens, the trigger runs actions.
Think of them like sensors. They watch for events and fire off automatic responses.
🧠 Real-Life Comparison
Think of Triggers like motion sensor lights:
- Someone walks in (event)
- The light turns on (action)
In GHL:
- A lead fills out a form (event)
- GHL sends a welcome email + assigns a sales rep (action)
🪜 Basic Structure
A Trigger has:
- Trigger Event (what starts the automation)
- Filters (optional: narrow it down)
- Actions (what happens next)
🎯 Common Trigger Events
- Contact added to pipeline
- Tag added
- Appointment booked or cancelled
- Form or survey submitted
- Email link clicked
- Birthday, date field match
🔧 Trigger Actions You Can Automate
- Add or remove tags
- Start a Campaign or Workflow
- Send SMS or email
- Add contact to pipeline/deal stage
- Assign to a user
- Notify via email or internal notification
💡 Examples for New Users
Example 1 – Dentist’s Office:
When a form is filled on the booking page:
- Add tag "new lead"
- Start welcome campaign
- Notify receptionist via email
Example 2 – Coach’s Webinar:
When someone books a webinar:
- Add tag "webinar-registered"
- Start countdown campaign
- Create pipeline deal in "Webinar Funnel"
Example 3 – Missed Appointment Recovery:
When appointment status changes to "no show":
- Send SMS with reschedule link
- Add tag "missed-appt"
- Notify team
🔁 Triggers vs. Workflows
- Triggers are simple "if this then that" automations
- Workflows offer complex branching, delays, and multiple conditions
You can migrate Trigger logic into a Workflow if your setup grows in complexity.
🎓 Learn Triggers in the Bootcamp
Want hands-on guidance? GoHighLevel Bootcamp walks you through automating client journeys with real examples and use cases.
🚀 Why Triggers Matter
You don’t have time to babysit leads. Triggers let you:
- Respond instantly
- Keep contacts moving forward
- Stay organized without manual work
👉 Try Triggers in GoHighLevel and free up your day for higher-value work.