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1 min read reputation management

GoHighLevel Reputation Management: Get More Reviews and Build Trust Automatically

Automate review requests and improve your business reputation with GoHighLevel. Collect more 5-star Google reviews, respond faster, and boost your local SEO.

TL;DR

  • Automatically request reviews after appointments or purchases
  • Send review links via SMS or email
  • Segment happy vs. unhappy clients with smart logic
  • Increase Google and Facebook reviews without manual follow-up
  • Monitor and respond to reviews from your dashboard

🏆 Start your Highlevel journey today

Learn more

Why Reputation Management Matters

88% of consumers trust online reviews as much as personal recommendations.

If you don’t have a consistent stream of fresh 4-5 star reviews, you’re invisible—or worse, untrusted. GoHighLevel solves this with a built-in review engine that works while you sleep.

Whether you're a med spa, dental office, agency, or service business, GHL turns your satisfied clients into social proof.

How GoHighLevel Review Automation Works

  1. Trigger Review Requests:
    • After an appointment, payment, or form submission
  2. Send SMS/Email:
    • Personalized message with direct Google review link
  3. Smart Filtering:
    • Positive response? Send to review site
    • Negative? Route to internal feedback form
  4. Monitor Results:
    • Track review counts, sources, and ratings
  5. Respond Promptly:
    • Manage reviews in one dashboard

Real-World Example: Med Spa 5X’d Google Reviews

Problem: Barely 1-2 reviews a month, despite great service.

Solution: Enabled automated review requests post-appointment. Results:

  • 5x more reviews in 30 days
  • 4.9 average rating
  • Local SEO rankings improved across 7 keywords

Best Practices

  • Send review requests within 24 hours of the visit
  • Personalize SMS with first name and service
  • Use internal redirect logic to prevent bad reviews from going public
  • Monitor review trends weekly
  • Thank every reviewer with automation

🔗 Start Automating Reviews with GoHighLevel

🎓 Reputation Strategies in GHL Bootcamp

FAQs

Can I collect Google and Facebook reviews? Yes. You can include direct links to both.

Can I stop bad reviews from being posted? You can redirect unhappy responses to private feedback forms.

Does this work in SaaS Mode? Yes. Each subaccount manages its own review automation setup.

Is there a dashboard to see all reviews? Yes. You can track reviews, see sources, and reply.

Can I customize review messages? Absolutely. SMS and emails are fully editable.

Get Your 30 Days Free Trial + Free Live Bootcamp to Launch HighLevel Together

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