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GoHighLevel LevelUp 2025 – Reviews & Reputation

The 2025 LevelUp release gave HighLevel’s Reputation Management a full intelligence layer with competitor tracking, branded templates, and bulk review automation.

TL;DR:
GoHighLevel now lets you compare client reviews with competitors, send bulk review requests, and use branded templates for instant credibility.


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Competitor Benchmarking

The new Competitor Analysis view compares ratings, keywords, and review volume across local competitors. Agencies can instantly spot where clients are outperforming or lagging.

Template Library for Review Requests

Import professional templates from the Email Library and customize them for tone, brand, or campaign type. It standardizes outreach while keeping each message personalized.

Bulk Review Engine

Send hundreds of review requests in one click with background processing that avoids throttling. Each request is tracked for delivery, open, and conversion.

Why It Matters

Before 2025, agencies had to use third-party review tools. Now, everything from generation to analysis lives in GoHighLevel’s ecosystem — faster, cleaner, and easier to scale.


How to Use

  1. Go to Reputation > Reviews.
  2. Open Competitor View and add local businesses.
  3. Select a template from the Email Library.
  4. Choose contacts, then Send Bulk Review Requests.

Key Benefits

  • Centralized review generation and tracking.
  • Stronger branding and professional templates.
  • Local SEO uplift via keyword analysis.
  • Automated follow-up reminders for unsubmitted reviews.

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FAQs

Q1: Can I send review requests by SMS and email together?
A: Yes, choose “Dual-channel delivery” under Bulk Review settings.

Q2: How many competitor profiles can I track?
A: Up to 20 per client account.

Q3: Can I automate follow-ups for no-response users?
A: Yes, use the built-in review reminder automation.