GoHighLevel for Home Watch & Property Care: Automate Scheduled Inspections, Photo Reports, Vendor Dispatch, Storm Checks, Subscriptions
GoHighLevel makes Home Watch predictable. You schedule and prove visits, produce photo PDFs with GPS, trigger storm checks, dispatch vendors, bill subscriptions, and keep renewals high.
TL;DR
Owners want proof and fast action. GoHighLevel books recurring inspections, enforces checklists, geofence-checks techs on site, builds photo PDFs, triggers storm checks, dispatches vendors, bills plans, and requests reviews. Less chasing, cleaner records, better retention.
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Pain points you are paying for
- “We’ll swing by” promises, no timestamps or photos, insurance pushback.
- Missed storm checks, flooded basements, frozen pipes.
- Keys scattered, no access logs.
- Vendor ping-pong, no single thread, owner chases updates.
- One-off visits, no plan renewals.
What the system does
- Capture calls, SMS, forms, Google messages into one CRM.
- Plans weekly, bi-weekly, monthly, plus storm-on-demand and alarm response.
- Calendars by zone with capacity caps, geofence check-in/out.
- Checklists interior, exterior, mechanical, photos required.
- Reports auto-PDF with timestamps, GPS, and before/after photos.
- Storm triggers create “post-event” tasks by ZIP/radius.
- Vendors routed from a playbook, plumbing, HVAC, electrical, pest, pool, lawn.
- Payments subscriptions with card on file, emergency premiums, staged invoices for remediation.
- Reviews + referrals after report, neighbor offer to nearby owners.
- Renewals at 11 months with one-tap extend.
Fast intake flow that converts
- Owner selects Weekly, Bi-weekly, Monthly, or Seasonal Watch.
- AI collects property profile, access, risk items, preferred windows, vendor preferences.
- Quote shows plan price, emergency premium, add-ons.
- Owner adds card on file, signs key/access terms, picks first window.
- Tech receives a job card with checklist, risk flags, and key instructions.
Intake fields that keep visits tight
- Property type, condo, townhouse, detached, cottage, STR.
- Size, ft²/m², floors, outbuildings.
- Access, lockbox/smart lock code, gate code, alarm panel steps, key custody.
- Utilities status, on/off, thermostat setpoint and target humidity.
- Risk items, sump pump, water shutoff location, known leaks, freeze risk lines, roof age.
- Systems, HVAC type, water heater, softener, pool/spa, irrigation, router/cameras.
- Vendor preferences, approved trades, warranty contacts.
- Contacts, owner, neighbor, HOA, alarm company.
- Photos on file, shutoff valve, panel, thermostat, router, exterior elevation.
- Map pin for routing.
Inspection checklist, enforce with required photos
Interior
- Doors/windows secure, signs of entry.
- Thermostat reading and setpoint, target 18–21 °C off-season.
- Humidity reading, target 40–55 percent; dehumidifier bucket empty.
- Water shutoff status, visual leak check at sinks, toilets, water heater.
- Sump pump test (where present), alarm light, discharge line.
- Breaker panel scan, tripped breakers noted.
- Router and cameras online lights.
- Appliance status, fridge, freezer, icemaker off, ice bucket empty.
- Pest signs, droppings, chew, nests.
Exterior
- Perimeter walk, doors/windows, garage, screens.
- Roofline and gutter visual from ground, downspout discharge.
- Snow/ice buildup or wind debris; patio/cover checks.
- Pool/spa cover condition; equipment box locked.
- Irrigation controller off-season setting.
Mechanical room
- Water heater temp/condensation, softener salt level, filters.
- Furnace filter swap per schedule, record size and next date.
Each section requires 1–3 photos. GPS + timestamp forced.
Pricing menu and rules, USA-friendly
USD ranges. Adjust to your market. Keep limits visible and stop scope creep.
Plans and visits
| Line item | Typical range, USD | Unit | Limits and notes |
|---|---|---|---|
| Weekly watch | 120–220 | per visit | Up to ~325 m² [3,500 ft²], 30–45 min |
| Bi-weekly watch | 140–240 | per visit | Larger homes take longer |
| Monthly watch | 160–280 | per visit | Heavier photo report |
| Seasonal cottage watch (Oct–Apr) | 150–260 | per visit | Freeze-risk focus |
| Post-storm check (wind/heavy rain/snow) | 95–165 | per event | Exterior + mechanical quick scan |
| Alarm response visit | 140–260 | per event | After-hours premium may apply |
Add-ons
| Line item | Typical range, USD | Unit | Notes |
|---|---|---|---|
| Filter change, HVAC/water | 15–30 | each | Filter supplied by owner or add parts |
| Battery swap, detectors/locks | 10–20 | each | Plus parts |
| Meter reads, water/gas/electric | 10–20 | per meter | Log in report |
| Key handoff/contractor meet | 45–95 | per appointment | First 45 min |
| Supply run | 25–45 | per run | Pre-approve in intake |
| After-hours/weekend premium | +25–50 | percent | Labour portion only |
Remediation & vendor coordination
| Line item | Typical range, USD | Unit | Notes |
|---|---|---|---|
| Vendor coordination | 35–65 | per vendor event | Schedule, access, closeout photos |
| Minor remediation (wipe, small patch, tighten) | 65–120 | per 30 min | Time and materials |
| Moisture mitigation set-up (fans/dehu) | 90–180 | per event | Equipment rental extra |
Rules
- Flood risk, require water shutoff or smart valve policy.
- After-hours applies outside stated windows.
- If an issue exceeds minor remediation, switch to vendor dispatch with owner approval in SMS.
Route, capacity, and access logic
- Zones keep daily drive under 60 km per tech; 15–25 min buffers.
- Geofence check-in/out required to start or submit reports.
- Smart lock or lockbox code vaulted; access log attached to the visit.
- If a tech does not accept in 2 minutes, auto-route to the next in-zone.
High-impact automations
- Missed-call text-back with plan chooser and first windows.
- Storm trigger by ZIP/radius when wind/precip thresholds hit, auto-generate checks.
- Geofence start/finish locks the report and timestamps photos.
- Report builder compiles PDF with GPS, readings, and photos.
- Vendor playbooks plumbing/HVAC/electrical/pest with one-tap dispatch and status SMS to owner.
- Card on file for plans; emergency premium requires card before roll.
- Renewals at 11 months, one-tap extend; reviews 2 hours after report; neighbor offer at day 7.
Scripts that convert
- First reply, “Pick weekly, bi-weekly, or monthly. Share access notes and a photo of the water shutoff and thermostat. I will send price and the first window.”
- Anchor, “Weekly checks land 120–220 USD per visit for homes up to ~325 m² [3,500 ft²]. Storm checks are 95–165 USD with a fast photo report. Want Tuesday 10:00–12:00 or Thursday 13:00–15:00”
- Risk nudge, “Freeze and leak claims get denied without proof. You will get GPS timestamps and required photos every visit.”
- Close, “Card on file secures the plan. I will send the lockbox clause and first window now.”
Metrics to track weekly
| Metric | Target | If below target, do this |
|---|---|---|
| First response time | under 2 minutes | Turn on missed-call text-back |
| On-time inspection SLA | ≥ 98 percent | Zone routes, enforce buffers |
| Photo-complete reports | 100 percent | Make photos required fields |
| Storm check completion <48 h | ≥ 95 percent | Tighten trigger and staffing alerts |
| Vendor dispatch acceptance <30 min | ≥ 90 percent | Add backup vendors per category |
| Plan renewal rate | 70–85 percent | 11-month reminder + incentive |
| Review rate | 25–40 percent | Ask at report, remind day 3 and 7 |
Real example, compact
A two-tech Home Watch team in Naples added storm triggers and geofenced reports. In 45 days: 173 recurring visits, SLA 99.2 percent, storm checks closed in 27 hours median, vendor acceptance 93 percent, renewals at 79 percent, reviews 8 to 26.
Owner insights
- Proof beats promises, enforce photo and GPS.
- Storm automation fills the calendar with billable checks.
- Keep keys and codes in one vault, log every access.
- One thread per issue, owner sees the timeline without chasing.
Setup blueprint in GoHighLevel
- Intake form, size ft²/m², access, risks, systems, vendor prefs, contacts, photos, map pin.
- Knowledge base checklists, risk policies, vendor playbooks, emergency premiums.
- Calendars by zone with capacity caps, geofence required.
- Workflows missed-call, plan onboarding, storm triggers, report builder, vendor dispatch, renewals, reviews, neighbor offer.
- Payments subscriptions with card on file, emergency premium rules.
- Dashboards SLA, photo-complete, storm closures, vendor acceptance, renewals.
- Test on 20 homes, tune thresholds and visit length.
FAQs
How do I prove visits happened
Use geofence check-in/out and photo-required fields. The PDF includes GPS and timestamps.
What storm rules do you use
Trigger checks by ZIP when wind or rainfall surpass thresholds you set. Close with a short photo report.
Do I need after-hours premiums
Yes. Publish them in intake. Require card on file before rolling.
How do you manage keys and alarms
Store lockbox/smart lock codes in a vault, log access each visit, and keep the alarm panel steps in the job card.
Can you dispatch vendors directly
Yes. Use playbooks to route plumbing, HVAC, electrical, pest, and others. The owner sees status updates in one thread.