GoHighLevel for Doulas & Birth Support Services: Streamline Bookings, Intake and Postpartum Follow-Up
TL;DR
- Book discovery calls or birth prep sessions online
- Automate prenatal check-ins and reminders
- Track birth plans, milestones, and postpartum needs
- Follow up with reviews, referrals, and wellness offers
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Why Doulas Love Using GoHighLevel
Doulas manage highly personal and time-sensitive client journeys. From initial consult to postpartum visits, every touchpoint matters. Manual systems make that stressful. GoHighLevel brings structure without losing the personal touch:
- Let expecting parents book consults and packages online
- Collect intake data in advance (due date, location, preferences)
- Track communication history and session notes in one place
- Send check-ins and reminders automatically via SMS or email
- Trigger postpartum sequences with offers, check-ins, or referrals
GoHighLevel Features for Birth Support Businesses
1. Calendar-Based Appointment Booking
- Let clients book discovery calls, prenatal visits, or package consults
- Set availability by day, time, or location (in-person or virtual)
- Automatically send confirmations, reschedules, and reminders
2. Custom Intake Forms
- Gather details like due date, birth preferences, support type
- Embed on your website or send after booking
- Auto-tag contacts as "Prenatal," "Labor Support," or "Postpartum"
3. Prenatal Check-In Automation
- Send weekly check-ins leading up to due date
- Offer content like relaxation tips, birth prep guides, or videos
- Personalize by client tag or due date proximity
4. Postpartum Follow-Up & Care Sequences
- 1-week, 3-week, 6-week check-in emails or texts
- Include links to resources, community support, or referrals
- Automate review requests and testimonial prompts
5. Client Notes & Progress Tracking
- Track session notes, family context, and preferences
- Use tags like "First-Time Parent," "Planned Home Birth," or "C-Section Recovery"
- Store all contact and history in one CRM profile
Real-World Example: Doula Practice in Vancouver
Before GHL:
- Managed consults via email back-and-forth
- Intake forms were PDF-based and hard to track
- No automated check-ins or follow-up
After GHL:
- New clients book calls instantly via calendar links
- Intake form responses get added to CRM automatically
- Postpartum check-ins run on autopilot with resources and links
Automation Example: From Consultation to Postpartum
- Discovery call booked > Intake form triggered
- Session complete > Tag updated > Prenatal check-ins begin
- Due date reached > Workflow pauses for 7 days
- 7 days after birth > Postpartum follow-up sequence starts
- 6 weeks after > Review request + referral offer sent
🤰 Try GoHighLevel to support your birth clients with less admin stress 🎓 Take the Bootcamp and launch your workflows fast
FAQs
Can I customize reminders based on due dates?
Yes. Use custom fields and delay timers to personalize message timing.
What if I offer multiple service packages?
Tag clients by package type and build tailored automations.
Can I manage all my client notes in GoHighLevel?
Yes. Notes, tags, form data, and communication history stay in each profile.
Can I offer digital resources?
Yes. Share PDFs, videos, or private pages through workflows and emails.
Is it mobile-friendly for on-the-go doulas?
Yes. Use the mobile app or browser to manage tasks and client info anywhere.