2 min read

GoHighLevel for Doulas & Birth Support Services: Streamline Bookings, Intake and Postpartum Follow-Up

Doulas and birth support professionals can use GoHighLevel to manage client intake, appointment scheduling, prenatal check-ins, and postpartum follow-ups with less manual admin and more care.

TL;DR

  • Book discovery calls or birth prep sessions online
  • Automate prenatal check-ins and reminders
  • Track birth plans, milestones, and postpartum needs
  • Follow up with reviews, referrals, and wellness offers

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Why Doulas Love Using GoHighLevel

Doulas manage highly personal and time-sensitive client journeys. From initial consult to postpartum visits, every touchpoint matters. Manual systems make that stressful. GoHighLevel brings structure without losing the personal touch:

  • Let expecting parents book consults and packages online
  • Collect intake data in advance (due date, location, preferences)
  • Track communication history and session notes in one place
  • Send check-ins and reminders automatically via SMS or email
  • Trigger postpartum sequences with offers, check-ins, or referrals

GoHighLevel Features for Birth Support Businesses

1. Calendar-Based Appointment Booking

  • Let clients book discovery calls, prenatal visits, or package consults
  • Set availability by day, time, or location (in-person or virtual)
  • Automatically send confirmations, reschedules, and reminders

2. Custom Intake Forms

  • Gather details like due date, birth preferences, support type
  • Embed on your website or send after booking
  • Auto-tag contacts as "Prenatal," "Labor Support," or "Postpartum"

3. Prenatal Check-In Automation

  • Send weekly check-ins leading up to due date
  • Offer content like relaxation tips, birth prep guides, or videos
  • Personalize by client tag or due date proximity

4. Postpartum Follow-Up & Care Sequences

  • 1-week, 3-week, 6-week check-in emails or texts
  • Include links to resources, community support, or referrals
  • Automate review requests and testimonial prompts

5. Client Notes & Progress Tracking

  • Track session notes, family context, and preferences
  • Use tags like "First-Time Parent," "Planned Home Birth," or "C-Section Recovery"
  • Store all contact and history in one CRM profile

Real-World Example: Doula Practice in Vancouver

Before GHL:

  • Managed consults via email back-and-forth
  • Intake forms were PDF-based and hard to track
  • No automated check-ins or follow-up

After GHL:

  • New clients book calls instantly via calendar links
  • Intake form responses get added to CRM automatically
  • Postpartum check-ins run on autopilot with resources and links

Automation Example: From Consultation to Postpartum

  • Discovery call booked > Intake form triggered
  • Session complete > Tag updated > Prenatal check-ins begin
  • Due date reached > Workflow pauses for 7 days
  • 7 days after birth > Postpartum follow-up sequence starts
  • 6 weeks after > Review request + referral offer sent

🤰 Try GoHighLevel to support your birth clients with less admin stress 🎓 Take the Bootcamp and launch your workflows fast


FAQs

Can I customize reminders based on due dates?
Yes. Use custom fields and delay timers to personalize message timing.

What if I offer multiple service packages?
Tag clients by package type and build tailored automations.

Can I manage all my client notes in GoHighLevel?
Yes. Notes, tags, form data, and communication history stay in each profile.

Can I offer digital resources?
Yes. Share PDFs, videos, or private pages through workflows and emails.

Is it mobile-friendly for on-the-go doulas?
Yes. Use the mobile app or browser to manage tasks and client info anywhere.


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