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2 min read Appliance Repair

GoHighLevel for Appliance Repair Businesses: Book More Jobs, Automate Follow-Ups and Simplify Scheduling

Appliance repair businesses waste time juggling calls, quotes, and missed appointments. GoHighLevel automates lead capture, repair requests, scheduling, and follow-ups so you can grow your client base and streamline operations without more admin work.

TL;DR

  • Capture service requests from your website or Google My Business
  • Automate appointment scheduling and reminders
  • Centralize client info, job status, and payments
  • Send follow-up emails and SMS for repeat work
  • Reduce no-shows and scale your operation

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Why Appliance Repair Companies Need GoHighLevel

Running an appliance repair business is a constant juggle: missed calls, scattered notes, slow quotes. GHL gives you a single dashboard where all your jobs, leads, and messages come together. It handles:

  • Instant online service request forms
  • Auto-confirmations for bookings
  • Client pipelines with repair history
  • Review and referral follow-up sequences
  • Mobile-friendly job tracking for techs on-site

Core Tools for Appliance Service Pros

1. Online Booking & Request Forms

  • Create mobile-friendly service forms
  • Let customers choose appliance type (fridge, washer, stove, etc.)
  • Auto-tag urgency levels (emergency, next day, routine)
  • Sync booking with available technicians and zones

2. Quote + Invoice Automation

  • Auto-generate quotes from service type
  • Email/SMS quote delivery with approval links
  • Post-job invoice with Stripe or PayPal payment
  • Trigger reminders for unpaid invoices

3. CRM for Job & Client Tracking

  • Each client record holds appliance info, past service, and parts used
  • Track jobs by stage: Quote Sent, Approved, In Progress, Completed
  • Attach job notes, images, and serial numbers

4. Follow-Up and Review Campaigns

  • Auto-send review requests 1 hour after job
  • Offer discounts for referrals or maintenance sign-ups
  • Schedule reminders for routine service (e.g., dryer vent clean-out in 6 months)

5. Mobile-Optimized Dashboard

  • Techs access job details on the road
  • Mark status changes in real time
  • View notes, client history, and get directions

Real-World Use Case: Small Appliance Repair Crew in Calgary

Before GHL:

  • Manual call logging and paper invoices
  • Delayed quote approvals
  • Disorganized follow-up for past clients

After GHL:

  • Customers book from Google Business or their website
  • Techs get assigned automatically based on location
  • Payments and reviews are automated
  • Repeat customers up 34% in 3 months

Smart Automations to Consider

  • Abandoned quote recovery (SMS/email 24h later)
  • Missed call trigger = SMS with booking link
  • Auto-tag new customers vs. returning
  • Trigger spring/winter maintenance reminders by appliance type

đź“Ť Try GoHighLevel and simplify your appliance repair workflow
🔧 Join the Bootcamp to learn how to automate your booking and service ops

Frequently Asked Questions (Inline)

Can I let customers book appliance repair online?
Yes, with GoHighLevel you can embed booking forms on your website or Google Business listing.

Can quotes be sent automatically?
Absolutely. GHL lets you generate and send quotes instantly based on the selected appliance and issue type.

Will it work for teams with multiple technicians?
Yes. You can assign jobs by zone, time slot or workload and track all updates live.

What happens if someone doesn’t pay?
Automated reminders go out with a payment link via SMS and email.

Can I track service history for each customer?
Yes. Every client profile includes repair history, appliances serviced, and notes from past jobs.

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