GoHighLevel for Animal Hospitals & Veterinarians: Automate Client Care, Appointments and Follow-Ups

TL;DR

• Replace paper forms and messy spreadsheets with a built-in CRM
• Automate reminders for checkups, vaccinations and follow-ups
• Build intake funnels for new clients or emergency cases
• Centralize communication via SMS, email and voice
• Boost online reviews automatically after each visit

Why GoHighLevel Works for Veterinary Practices

Veterinary clinics deal with:

• Repeat appointments (annual checkups, vaccinations)
• Time-sensitive care (surgeries, emergencies)
• Emotional clients who expect fast responses
• Inconsistent follow-ups for treatments or missed visits

Using GoHighLevel, a vet clinic can automate all of this without sacrificing the human touch.

Core Features That Help Animal Clinics

1. Automated Appointment Booking

• Build a branded online calendar for pet owners
• Let clients book appointments 24/7
• Use smart routing (e.g. new clients vs follow-ups)

2. Reminder Sequences

• Auto-send reminders for vet visits, vaccinations or check-ins
• Use SMS + email + voice for higher response rates
• Reduce no-shows and last-minute cancellations

3. Pet Owner CRM

• Keep track of every pet’s history
• Upload vaccination records, prescriptions, notes
• Tag pets by breed, age, condition, visit type

4. Emergency Intake Funnel

• Create a quick online form for emergency cases
• Auto-route submissions to your team via mobile alerts
• Use internal workflows to triage and respond faster

5. Review Automation

• Trigger a review request after each visit
• Direct satisfied clients to Google or Yelp
• Capture negative feedback privately to prevent public damage

6. Client Communication Hub

• Central inbox for SMS, calls, emails
• Respond faster with templates and automations
• Create a positive client experience without extra admin work

Example: Local Vet Clinic with 2 Locations

Before GoHighLevel:

• Missed vaccination reminders led to declining visits
• No clear follow-up process for post-surgery patients
• Receptionists overwhelmed by inbound calls

After GoHighLevel:

• Clients receive 2 reminders for every appointment
• Post-op workflows check in automatically with pet owners
• Review automation increased 5-star reviews by 30%

Real Business Outcomes

• 25% drop in no-shows within 90 days
• Over 40% more reviews collected in 6 months
• Faster response time to emergency submissions
• Less admin time wasted on repetitive client outreach

Monetize with Add-On Offers

• Use funnels to promote grooming, pet insurance or supplements
• Send promo emails on slow days to fill your calendar
• Upsell services like dental cleaning or senior pet checkups

👉 Try GoHighLevel to automate and grow your veterinary clinic

👉 Join the Bootcamp for step-by-step onboarding

Frequently Asked Questions

Can I manage multiple locations with GoHighLevel? Yes, you can manage separate calendars, teams and automations for each location.

Is it safe to store pet and owner data in GoHighLevel? Yes, GoHighLevel offers secure storage and is used by many healthcare-related businesses.

Can I send appointment reminders via SMS? Yes, and you can customize the timing and content for each type of visit.

Does it integrate with our current booking system? You can embed GHL forms into your existing site or replace your current calendar entirely.

What if our team isn’t tech-savvy? GoHighLevel is no-code. You can use built-in templates or join Bootcamp to get trained fast.