This page contains affiliate links. If you click and make a purchase, we may earn a small commission—at no extra cost to you.

Sign in Subscribe
1 min read chat widget

GoHighLevel Chat Widget: Turn Website Visitors Into Conversations That Convert

GoHighLevel’s Chat Widget lets you turn website traffic into real-time SMS conversations. Capture leads, respond instantly, and automate follow-ups—all from a floating bubble on your site.

💬 What Is the GoHighLevel Chat Widget?

The Chat Widget is a floating chat bubble you can embed on any website. When visitors click it, they enter a conversation that continues via:

  • SMS (default)
  • Email (fallback)
  • Facebook Messenger (optional)

Instead of live chat burnout, it works like a lead capture that feels human.

👉 Try GoHighLevel Chat Widge

📲 How It Works

  1. User opens widget on your site
  2. Enters name and phone/email
  3. A conversation starts automatically
  4. GHL logs the contact and starts a Workflow

It bridges the gap between website visit and CRM entry in real time.

🔁 Automate Responses with Workflows

The moment someone fills out the widget, you can:

  • Trigger a Workflow (e.g. “New Web Chat Lead”)
  • Send instant SMS or email replies
  • Notify your team
  • Assign the contact to a Pipeline

Example: A real estate agent uses it to send “Hi, thanks for reaching out! Here’s a link to book a call.”

🎯 Convert More Leads Without Live Staff

Most “live chats” are ghost towns. This widget:

  • Replies automatically (you don’t need to be online)
  • Captures contact info upfront
  • Feeds your CRM and lead nurture instantly

Visitors feel heard—even if you’re busy.

🔒 Compliance and Double Opt-In Ready

You can:

  • Customize messages for consent
  • Send opt-in confirmation
  • Integrate with Calendars or Email/SMS sequences

Example: A med spa asks for confirmation before sending appointment reminders via SMS.

🔧 Easy to Embed on Any Website

Works with:

  • WordPress
  • Webflow
  • Shopify
  • GoHighLevel Website Builder
  • Any custom HTML site

Just paste the embed script or use a plugin.

🧠 Pro Tip: Add a CTA Above the Widget

Drive attention with:

  • A floating button that says “💬 Ask us a question”
  • Triggered appearance after scroll or time delay

More visibility = more chats started.

🎓 Learn Setup in the GHL Bootcamp

The GoHighLevel Bootcamp walks through advanced chat widget setup—plus how to connect it with Funnels and AI responses.

🚀 Add the Chat Widget to Your Site

Turn passive visitors into qualified leads.

👉 Try GoHighLevel Chat Widge